This privacy policy applies to the “Salesflo GO” app (hereby referred to as “Application”) for mobile devices that was created by Salesflo (hereby referred to as “Service Provider”) as a Free service. This service is intended for use “AS IS”.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”). By using the App, you agree to the collection and use of information as described in this policy.
We collect the following types of information when you download and use it to provide and improve our services. This information may include information such as:
To deliver and enhance our services, we gather various data points when you download and use our application. This includes location data, both real-time and point-of-delivery, to optimize delivery routes and tracking; camera access for capturing proof-of-delivery images; and integration with your device’s default phone dialer and navigation app via in-app call and map buttons. We also collect technical device information such as your IP address, device model and name, operating system name and version, application build number, mobile carrier, MAC address, device ID, and application version.
We use the collected information for the following purposes:
We do not sell, trade, or rent your personal data. However, we may share your data with:
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no security system is completely 100% impenetrable, and we cannot guarantee absolute security.
We retain collected data only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
The camera will be used to take pictures of store locations and tags as described. Our services may involve capturing images, such as photographs or pictures. It is important to note that these images are not of the user themselves but are store pictures captured for specific purposes. The primary purpose of capturing these images is operational, including but not limited to route planning, mapping, store tagging, stock replacement/ stock damage return and optimizing sales representative journeys. The images are used in the reporting module as well.
We want to emphasize that the images captured through our services are not intended for personal use or for identifying individuals. These images solely serve as visual representations of store locations, layouts, or other relevant information. They are not associated with specific individuals or used for any personal identification purposes.
The app may request permission to collect and record your location which will be used to track the app users. Since this is an application for the delivery man, tracking location ensures that they are physically visiting the locations assigned to them.
Features that are specifically using location tracking include:
This application may request permission to display notifications and sense vibration to the user while the app is in use. These notifications may include updates on order status, deliveries, and other relevant information related to the delivery service. Users can manage notification settings through their device settings at any time.
The application may request access to the dialer to enhance the user experience. Specifically, it allows for easier contact with customers by enabling quick dialing of customer phone numbers listed within the app. This access may also be used to improve the overall functionality and user experience of call-related features within the application. The app may utilize this access to place calls directly to customer phone numbers. Users have the ability to enable dialer access permission within their device settings at any time.
The application may request full network access to track if Wi-Fi or cellular network is being used. Since this is an online application, it requires the user to have internet access to remain connected for progress syncs and updates.
The application may require the usage of AdId and attribution API’s which are required by Google Play to track attribution for app installation.
The application may require access to track efficiency of the application performance records in Google Firebase Crashlytics and analytics. Moreover, it may use permission to track advertisement analytics for google campaign management.
The application may require access to phone awake status API on important instances where the application is required to remain awake such as syncing data, starting delivery journey, invoice generation etc.
Depending on your location, you may have rights regarding your personal data, including:
For any such requests, contact us at info@salesflo.com
The App may contain links to third-party services, such as Google Maps and Phone Dialers. We are not responsible for their privacy practices, and we encourage you to review their policies.
We maintain stringent security measures to protect the images we capture and store. We employ industry-standard practices to safeguard against unauthorized access, disclosure, alteration, or destruction of the images. Our data storage systems adhere to industry best practices to ensure the highest level of data protection.
Only aggregated, anonymized data is periodically transmitted to external services to aid the service provider in improving the application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.
Please note that the Application utilizes third-party services that have their own privacy policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:
The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 13.
The Application does not address anyone under the age of 13. The Service Provider does not knowingly collect personally identifiable information from children under 13 years of age. In the case the Service Provider discovers that a child under 13 has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact the Service Provider (info@salesflo.com) so that they will be able to take the necessary actions.
We may update this policy periodically. We will notify users of significant changes through the App or other communication channels. Your continued use of the App constitutes acceptance of any revisions.
If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at info@salesflo.com. By using our application, you acknowledge that you have read and understood this Privacy Policy.
